ClickConnector

    Lifetime deal

    Use this AI-powered support platform to improve your customer experience across channels

    Customers can tell if your support team is stretched thin. (“Just between us, your vibes were off in the live chat.”)

    From response times to knowledge management, it takes a ton of tech and manpower to keep up high-quality customer support as you scale.

    That’s why you need a platform that combines AI technology to enhance your support team’s performance and drive conversions 24/7.

    Say hello to ClickConnector.

    TL;DR

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    Manage queries across communication channels from one organized inbox with built-in collaboration tools
    Train an AI customer support assistant on every aspect of your business and maintain CRM records automatically

    At-a-glance

    Overview

    ClickConnector is an AI-powered customer support platform that empowers your team with knowledge bases, chatbots, and omnichannel chats.

    ClickConnector lets you manage all your inboxes in one place, accessing messages from Facebook, Instagram, WhatsApp, chat widgets, and emails.

    From automations to notifications, there are tons of advanced features that help you collaborate while offering top-notch support.

    You’ll get message scheduling and presets, follow-up and reply flagging, automatic translations, and writing assistance to speed through customer interactions.

    Too busy to handle something yourself? You can transfer chats between team members to provide the support your customers need.

    Unified inbox

    Access messages across communication channels from one inbox.

    Deliver awesome customer experiences by teaching an AI assistant everything there is to know about your business.

    You can train the AI on your website, knowledge base, and brand, so it can instantly send relevant replies to any queries.

    The AI assistant can even reference API docs and include images in its magic replies, which helps customers feel like they’re in expert hands.

    And thanks to the no-code chat builder, it’s a cinch to create any conversation flow that fits the needs of your organization and your customers.

    Conversation flow

    Train an AI assistant to provide excellent customer support.

    With ClickConnector, you can create self-service portals in one click—or just a few clicks if you want to customize the colors, text, and SEO.

    You can host help centers on your own domain and even embed your self-service portal in a live chat widget.

    Plus, you’ll be able to organize your support articles in collections to make them easy for customers to navigate, search, and access.

    Help center

    Create custom self-service portals in a few clicks, with or without code.

    For the cherry on top, ClickConnector gives you real-time insights into site visitors, including their origin, current page, device, and visit duration.

    Send visitors personalized messages to invite them to chat and lead them through your sales funnel.

    You’ll even be able to update customer profiles automatically as you capture form submissions and browsing activity.

    This platform integrates with Shopify, Zapier, WordPress, and more to access all your customer details in one place.

    Live insights

    Monitor website visitors in real time and turn traffic into conversions.

    When you’re using smart technology, giving your customers the right answers is a piece of cake. (“Mmm, the sweet taste of success—I mean, support.”)

    That’s why ClickConnector is packed with powerful AI tools that help you deliver five-star customer experiences with just one platform.

    Keep your support top-tier.

    Get lifetime access to ClickConnector today!

    From the founders

    From the founder

    Hey Sumo-lings 👋,

    I'm Ruban, founder of ClickConnector, and I'm excited to launch my first campaign 🚀 with the amazing AppSumo community!

    ** Who am I?**

    A Marketeer turned Software Engineer, now fueled by an enthusiasm for crafting exceptional software products. 🤠

    ✍️ My writings and myself: https://ruban.blog/

    🎯 My current focus:

    ClickConnector (almost 7 years+), CabbageApps (6 years+), and Project Y

    **🗓️ History of ClickConnector**

    2016 - Live Chat Software - HelpDesk Genie 🧞‍♂️

    2019 - HelpDeskGenie v2 -> ClickConnector

    2021 - ClickConnector v2 - Support Kit Platform (Relaunch)

    2023 - Appsumo Launch

    Learn More at https://clickconnector.com/company

    **✈️ What's Next?**

    Our current Roadmap has been influenced mainly by our internal team and existing customers, although admittedly it's been somewhat speculative. Now, we're reaching out to the AppSumo community for their insights to guide our future plans. For those who secure our Lifetime Deal (LTD), there's an added bonus of testing our exclusive features, including growth modules like newsletters, drip campaigns, forms, and more – all seamlessly integrated within CC.

    You demand - We Deliver!

    🧭 Public Feature Roadmap (We just started building one) - This will be available for users to vote and comment on soon.

    https://click-connector.notion.site/Roadmap-a1fc8701770f476291b5b2229504466d?pvs=4

    Now Let's talk about the product 🕺

    **Who is it for? **

    ClickConnector is designed for businesses and teams that require customer support functions. It serves as a versatile customer support platform, catering to organizations of all sizes and industries.

    It will be an ideal fit for the following customers (not limited to)

    - Shopify Merchants.

    - E-commerce companies.

    - Startups with products or services.

    - SaaS Product Companies.

    - Marketing Agencies

    - Creators with a large customer base

    - Insurance Companies

    - Local Businesses

    **Top Features**

    (Depending on your needs, certain features may stand out more):

    - Magic Assistant: Automatically answers customer queries by utilizing knowledge from your website and knowledge base.

    - Chat Bots: Create conversation flows effortlessly with a no-code chatbot builder.

    - Omni-Channel Inbox: Our unique approach to help desk software.

    - Shopify Integration

    - Live Chat Widget

    - Inbuilt CRM

    - Live View

    - Self-Service Portals

    - Facebook and Instagram Comment Management

    - Chat Management Automation

    **FAQs**

    1) Are all future features included?

    Absolutely. Your Lifetime Deal (LTD) plan aligns with our standard plans, ensuring you'll have access to all upcoming features introduced to the plan you've chosen.

    2) I need a new feature. How do I request it?

    Reach out. We're looking for ways to improve our offering!


    Got Questions? Ask Right Away! 😅

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